Terms of service

1. Acceptance of Terms

By accessing, browsing, or using the Lucenza™ website (www.lucenza.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use the website.

2. Account Registration

  • You may be required to create an account to access certain features or place an order on the website.
  • You agree to provide accurate, current, and complete information when registering and using your account.
  • You are responsible for maintaining the confidentiality of your account login details.

3. Product Availability

  • All products are subject to availability. We reserve the right to limit the quantities of products sold or discontinue products at any time without notice.
  • We strive to provide accurate product descriptions and pricing, but errors may occur. If there is an error, we reserve the right to cancel or refuse any order.

4. Pricing & Payment

  • Prices for products and services on Lucenza™ are listed in USD and are subject to change without notice.
  • Payments are processed securely through our third-party payment processors. By placing an order, you agree to provide valid payment information.
  • All applicable taxes, shipping fees, and handling fees will be added to the total price.

5. Shipping & Delivery

  • Orders will be processed within 1-3 business days.
  • Shipping typically takes 8-10 business days, depending on location. Please refer to our Shipping Policy for further details.
  • Shipping delays may occur due to unforeseen circumstances, and we are not responsible for such delays.
  • Lucenza™ is not liable for any lost, stolen, or damaged items during shipping.

6. Returns & Refunds

  • We want you to love your purchase! If you are not completely satisfied with your order, please refer to our Return & Refund Policy for more information.
  • All returns must be made within 30 days of receipt. Products must be unused and in original packaging.

7. Intellectual Property

  • All content on the Lucenza™ website, including logos, text, images, videos, and graphics, is the property of Lucenza™ and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use any content from our website for commercial purposes without our express permission.

8. User Conduct

You agree to use Lucenza™ in compliance with all applicable laws and regulations. You agree not to:

  • Post any content that is harmful, defamatory, or unlawful.
  • Engage in any activity that disrupts or interferes with the functioning of the website.
  • Use automated means to access or interact with the website.

9. Limitation of Liability

To the fullest extent permitted by law, Lucenza™ shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or products.

  • Lucenza™ is not responsible for any third-party websites or services linked to or from the website.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state of [Your State/Country], without regard to its conflict of law principles.

11. Changes to Terms

We may update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly for updates.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: [infolucenza@gmail.com]